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Employment

Current Opportunities


Please submit resume to:   applications@housingall.org

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Administrative Assistant

Under the direction of the Director of Administration will be responsible for the following:

• Responsible for assisting the switchboard and routing calls to appropriate person, announce name and nature of calls and/or recording of accurate messages, etc.
• Receive and direct visitors and clients
• Open, sort, log in and distribute incoming correspondence
• Maintain front desk procedures including contact information, directions and frequently requested company information.
• Assist the Director of Administration in planning of employee outings, retreats, training and staff orientations.
• Assessment of client needs during initial telephone, internet, walk-in to our agency for utility assistance programs
• Log in daily faxes, keep fax machine up and running.
• Assist the Director of Outreach with workshops, outreach events and mailings.
• Assist Development and Communication Specialist on any project
• Prepare and modify documents including correspondence, reports, drafts, memos and e-mails.
• Retrieve documents from filing system.
• General clerical duties including photocopying, fax and mailing
• Other administrative duties as assigned and necessary to the functioning of all programs within the department.

Qualifications:
• Capacity to deal with diverse clients with various levels of need.
• Four years’ experience in Customer Service and Administrative Support, Two year associates degree preferred or equivalent additional experience.
• Ability to speak clearly while responding to clients in need.
• Strong Computer skills (Word, Excel, Power Point, Publisher, e-mail).
• Excellent interpersonal skills, ability to multi-task, Time management skills, Strong organization skills
• Strong communications skills-written and verbal.
• Strong attention to detail and accuracy
Hours: 35 Hours per week Monday -Friday

All employees are required to submit to drug, criminal, driving and personal reference checks as appropriate to their position.

Hourly Rate: $16.00 to $19.00 per hour

Please send resumes to: applications@housingall.org

_____________________________________________________________________________________________________

 

Utility In-take Specialist

Under the direction of the Utility Services Director, this position will be responsible for the following:

Responsibilities:

  • Intake and initial eligibility assessment of clients needing utility assistance during initial agency contact via internet, partner agency, phone, facsimile or walk-in.
  • Assist clients with completing the applications and verification documentation to apply for energy assistance funds.
  • Enter all client information into the AHA database system for all application submission sent directly to the organization in hard copy, paper forms  received by facsimile, email or hand delivery and process each as you would process an electronic application submission
  • Provide program manager with monthly client tracking numbers for all intakes and calls received for necessary detail reports
  • Communicate with clients via telephone, internet and in person and advise of program requirements.
  • Respond to incoming phone calls in regards to the utility assistance programs
  • Refer clients to appropriate social service agencies within the community, based on needs
  • Refer clients to other energy assistance programs they may qualify for
  • Assist with the administration and record keeping of the program
  • Respond to all e-mail inquires and website contact messages
  • Provide clients a sense of hope and encouragement as they attempt to address their needs
  • Maintain office in a confidential and secure manner to protect client information
  • Other duties as assigned and necessary for the administrative functioning of the department

Qualifications:

  • Ability to speak clearly while responding to clients in need and sometimes in crisis
  • High School Diploma
  • 1 to 2 years’ experience in providing intake and referral services, community outreach, or other related social service experiences
  • Strong computer, data entry and interpersonal skills.
  • All employees are required to submit to criminal, drug test, driving and personal reference checks as appropriate to their position.

 

Hours:  Full time hourly-35 hours

Salary: $11.00 to $16.00 an hour

e-mail resume to applications@housingall.org

  ____________________________________________________________________________________________________

 

Case Worker Processor- Bi-Lingual Spanish

Under the direction of the Case Worker Coordinator, this position will be responsible for the following:

Responsibilities:

• Intake and eligibility assessment of clients needing utility assistance during initial agency contact via internet, partner agency, phone, facsimile or walk-in.
• Assist clients with completing the applications and verification documentation to apply for energy assistance funds.
• Ability to assist Spanish speaking clients through entire application process and responding to questions in person and via telephone and email.
• Enter all client information into the AHA-utility database system for all application submission sent directly to the organization in hard copy, paper forms received by facsimile, email or hand delivery and process each as you would process an electronic application submission
• Process all applications that are submitted via the AHA Utility system in electronic format.
• Provide program coordinator with monthly client tracking numbers for all intakes and calls received for necessary detail reports
• Retrieve and review all client applications submitted by households to the agency on a daily basis
• Validate household income, utility payment histories, household residency and other required information needed to process the utility application.
• Make contact with respective utility company to confirm applicant outstanding balances to ensure the amounts necessary to avoid disruption in service and fax confirmation of funds to the appropriate utility company.
• Input all confirmed statuses in the utility database system as it relates to client names & social security numbers, utility account numbers and payment amounts and prepare electronic files for accounting process approval.
• Communicate with clients via telephone, internet and in person and advise of program requirements.
• Respond to incoming phone calls in regards to the utility program.
• Attend various statewide community events to inform public of utility availability.
• Refer clients to appropriate social service agencies within the community, based on needs.
• Refer clients to other energy assistance programs they may qualify for
• Assist with the administration and record keeping of the program
• Respond to all e-mail inquires and website contact messages
• Other duties as assigned and necessary for the administrative functioning of the department

Qualifications:
• Ability to speak clearly while responding to clients in need and sometimes in crisis
• High School diploma or equivalency
• Must be bi-lingual English/Spanish
• 1 to 2 years experience in providing intake and referral services, community outreach, or other related social service experiences
• Strong computer, data entry and interpersonal skills.
• All employees are required to submit to criminal, drug test, driving and personal reference checks as appropriate to their position.

Hours:
Full time (schedule determined based on program needs) hourly: $11-$17

Please e-mail resume to applications@housingall.org

_________________________________________________________________________________________________

In-take Specialist Spanish Bilingual

Under the direction of the Utility Services Director, this position will be responsible for the following:

Responsibilities:

  • Intake and initial eligibility assessment of clients needing utility assistance during initial agency contact via internet, partner agency, phone, facsimile or walk-in.
  • Assist clients with completing the applications and verification documentation to apply for energy assistance funds.
  • Enter all client information into the AHA database system for all application submission sent directly to the organization in hard copy, paper forms  received by facsimile, email or hand delivery and process each as you would process an electronic application submission
  • Provide program manager with monthly client tracking numbers for all intakes and calls received for necessary detail reports
  • Communicate with clients via telephone, internet and in person and advise of program requirements.
  • Respond to incoming phone calls in regards to the utility assistance programs
  • Refer clients to appropriate social service agencies within the community, based on needs
  • Refer clients to other energy assistance programs they may qualify for
  • Assist with the administration and record keeping of the program
  • Respond to all e-mail inquires and website contact messages
  • Provide clients a sense of hope and encouragement as they attempt to address their needs
  • Maintain office in a confidential and secure manner to project client information
  • Other duties as assigned and necessary for the administrative functioning of the department

Qualifications:

  • Ability to speak clearly while responding to clients in need and sometimes in crisis
  • High School Diploma
  • 1 to 2 years’ experience in providing intake and referral services, community outreach, or other related social service experiences
  • Strong computer, data entry and interpersonal skills.
  • All employees are required to submit to criminal, drug test, driving and personal reference checks as appropriate to their position.
  • Strong Spanish speaking skills

Hours:  Full time hourly-35 hours

Salary: $11.00 to $16.00 an hour

____________________________________________________________________________________

Events Planning Coordinator

Energetic individual with fundraising/events planning experience to work for successful nonprofit agency by contract, per diem, event or part-time employee.  All suggestions considered.  Must have exceptional speaking and writing skills, be comfortable working with folks at all levels of organizational structure, be obsessive about details, willing to work varied hours and on weekends as needed, great at multi-tasking, comfortable with using all forms of media including Twitter, Snapchat, Facebook, Instagram etc. and public service announcements.  Must have a valid drivers’ license with a working vehicle and familiar with Monmouth County.  Not afraid to cold call for donations from professionals, vendors, and businesses.  Must be able to negotiate pricing and contracts with vendors for a variety of venues.  Two major events and three or four minor events per year.

Please submit resume to applications@housingall.org.

____________________________________________________________________________________

Seasonal Position from August 2016 to April 2017

Under the direction of the Utility Services Director, this position will be responsible for the following:

Responsibilities:

  • Intake and initial eligibility assessment of clients needing utility assistance during initial agency contact via internet, partner agency, phone, facsimile or walk-in.
  • Assist clients with completing the applications and verification documentation to apply for energy assistance funds.
  • Call clients for missing documents to complete the applications.
  • Enter all client information into the AHA database system for all application submission sent directly to the organization in hard copy, paper forms  received by facsimile, email or hand delivery and process each as you would process an electronic application submission
  • Provide program manager with monthly client tracking numbers for all intakes and calls received for necessary detail reports
  • Communicate with clients via telephone, internet and in person and advise of program requirements.
  • Respond to incoming phone calls in regards to the utility assistance programs
  • Refer clients to appropriate social service agencies within the community, based on needs
  • Refer clients to other energy assistance programs they may qualify for
  • Assist with the administration and record keeping of the program
  • Respond to all e-mail inquires and website contact messages
  • Provide clients a sense of hope and encouragement as they attempt to address their needs
  • Maintain office in a confidential and secure manner to project client information
  • Other duties as assigned and necessary for the administrative functioning of the department

Qualifications:

  • Ability to speak clearly while responding to clients in need and sometimes in crisis
  • 1 to 2 years’ experience in providing intake and referral services, community outreach, or other related social service experiences
  • Strong computer, data entry and interpersonal skills.
  • All employees are required to submit to criminal, drug test, driving and personal reference checks as appropriate to their position.
  • Bi-lingual Spanish is a plus

Hours:

Full time hourly-35 hours (schedule determined based on program needs)  

  Salary: $11.00 to $14.50 an hour

_______________________________________________________________________________________

Shelter Counselor Specialist (Freehold)

Part Time 12:00am to 8:00am Saturday and Sundays

Under the direction of the Chief Operating Officer and Community Action Program Director.  The Shelter Counselor Specialist is responsible for but not limited to the following:

RESPONSIBILITIES: 

  • Responsible for a safe clean environment of care that meets with the standard of safety and cleanliness for staff and consumers.
  • Achieves high level of consumer and customer satisfaction.
  • Responsible for ensuring those services are in compliance with all licensing, regulatory, accreditation and Affordable Housing Alliance’s policies and procedures.
  • Respond in a timely manner to all consumer and customer questions, concerns and complaints.
  • Other duties as assigned and necessary to the smooth operation of the Shelter program.

QUALIFICATIONS:

  • Bachelor degree in Mental Health or Human Services or
  • Licensed Registered Nurse or
  • High School Diploma or equivalent plus 4 years of related work experience
  • Effective verbal and written communication skills.
  • Comfortable with public speaking and presenting
  • Must have the capacity to deal with diverse clients with various levels of needs.
  • Strong Computer skills (Word, Excel, e-mail etc.).
  • Must have a valid NJ Driver’s license and clean driving record.
  • All employees are required to submit to criminal, driving and personal reference checks as appropriate to their position.

HOURS:  Part time hourly position

Salary:  $11.00 to $14.00 hourly

________________________________________________________________________________________

Shelter Counselor Specialist (Freehold)  4:00pm to 12:00am

Under the direction of the Director of CAP/Shelter. The Shelter Counselor Specialist is responsible for but not limited to the following:

RESPONSIBILITIES: 

  • Responsible for a safe clean environment of care that meets with the standard of safety and cleanliness for staff and consumers.
  • Achieves high level of consumer and customer satisfaction.
  • Responsible for ensuring those services are in compliance with all licensing, regulatory, accreditation and Affordable Housing Alliance’s policies and procedures.
  • Respond in a timely manner to all consumer and customer questions, concerns and complaints.
  • Other duties as assigned and necessary to the smooth operation of the Shelter program.
  • Ensure health department guidelines are followed when preparing meals for residents
  • Interact with clients while maintaining professional boundaries and client confidentiality
  • Refer clients to local resources to secure permanent housing and employment
  • Ensure clients are following the unique care plan that has been set for them
  • Assist with the daily living needs of shelter residents, including access to phone, food, medications, and personal care items.
  • Complete house security checks as assigned on your shift.
  • Maintain client files and other record keeping as required. All paperwork should be completed by the end of each shift.
  • To take appropriate steps to deal with emergency situations with the goal of maintaining the safety of all residents in conjunction with the agency policies

QUALIFICATIONS:

  • Bachelor degree in Mental Health or Human Services or
  • Licensed Registered Nurse or
  • High School Diploma or equivalent plus 4 years of related work experience
  • Effective verbal and written communication skills.
  • Comfortable with public speaking and presenting
  • Must have the capacity to deal with diverse clients with various levels of needs.
  • Strong Computer skills (Word, Excel, e-mail etc.).
  • Must have a valid NJ Driver’s license and clean driving record.
  • All employees are required to submit to criminal, driving and personal reference checks as appropriate to their position.
  • Must have the following licenses or be certified in: First Aid, CPR and Exposure Control
  • Must have a current TB Vaccination
  • Hepatitis B and MMR Vaccinations are highly recommended
  • Candidate MUST be able to work 12am – 8am
  • Holidays, overnights, evenings, and weekends are required
  • Ability to perform physical tasks: move objects, bend, and lift up to 30 pounds
  • All Staff will be on 90 day probation.  After the 90 days staff will be given an evaluation.

HOURS:  Full Time Position (35 hours)  $11.00 to $14.00 per hour based on qualifications